Mr Deroo-Blanquart acquired a Sony laptop in France which was equipped with pre-installed software including Windows Vista Home Premium operating system and various other software applications. When using that computer for the first time, Mr Deroo-Blanquart refused to subscribe to the operating system’s ‘end-user licence agreement’ (EULA), displayed on that computer’s screen, and requested, on 30 December 2008, reimbursement from Sony of the part of the purchase price of the computer corresponding to the cost of the pre-installed software.
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